Terms of service

1. Introduction
This website is operated by Cosmobelle India Private Limited (“Company”, “we”, “us”, “our”). By accessing or using this website and purchasing products from it, you agree to be bound by these Terms of Service. If you do not agree, please refrain from using the website.

We reserve the right to update or modify these terms at any time without prior notice. Continued use of the website constitutes acceptance of the updated terms.

This website is hosted on a third-party e-commerce platform and certain services such as payment processing, order management, and hosting may be provided by third-party service providers. However, the purchase contract is solely between you and Cosmobelle India Private Limited.


2. Eligibility
By using this website, you confirm that you are at least 18 years of age or are accessing the website under the supervision of a parent or legal guardian.


3. Product Information
We strive to ensure all product descriptions, images, and pricing are accurate. However:

  • Colours and textures may vary due to screen settings and lighting

  • Minor variations in fragrance, appearance, or packaging may occur

  • All skincare results vary from person to person

Product information is for general guidance only and does not substitute medical advice. Please consult a dermatologist in case of known sensitivities or conditions.


4. Pricing & Payments
All prices are listed in INR and are inclusive of applicable taxes unless stated otherwise.

We reserve the right to:

  • Modify product prices without prior notice

  • Cancel orders due to pricing or technical errors

  • Refuse or limit quantities at our discretion

Payment must be successfully received before order processing.


5. Orders & Acceptance
Placing an order does not guarantee acceptance. An order is considered confirmed only after payment authorization and dispatch confirmation.

We may cancel orders in cases including but not limited to:

  • Suspected fraudulent transactions

  • Incomplete or incorrect address

  • Product unavailability

  • Regulatory restrictions

Refunds (if applicable) will be issued to the original payment method.


6. Shipping & Delivery
Orders are dispatched within the processing timelines mentioned in our Shipping Policy. Delivery timelines are indicative and may vary due to courier operations or circumstances beyond our control.

Risk in the product passes to the customer upon successful delivery at the shipping address provided.


7. Returns & Refunds
Returns and refunds are governed by our Refund Policy available on the website. Please review it carefully before purchasing.


8. User Responsibilities
You agree not to:

  • Use the website for unlawful purposes

  • Transmit harmful code, spam, or malicious content

  • Attempt unauthorized access to systems or data

  • Misuse product reviews or impersonate others

We reserve the right to suspend access for violations.


9. Intellectual Property
All content including logos, text, graphics, images, product names, and design elements are the property of Cosmobelle India Private Limited and protected under applicable intellectual property laws. Unauthorized use or reproduction is prohibited.


10. Limitation of Liability
To the maximum extent permitted by law, Cosmobelle India Private Limited shall not be liable for:

  • Indirect or consequential damages

  • Individual skin reactions or sensitivities

  • Delays caused by logistics partners

  • Website interruptions or technical issues

Our total liability shall not exceed the value of the purchased product.


11. Privacy
Your personal information is handled in accordance with our Privacy Policy.


12. Governing Law
These terms shall be governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts located in Gurgaon, Haryana.


13. Contact Information
For any questions regarding these Terms, please contact:

Cosmobelle India Private Limited
Email: contact@cosmobelle.in